Help centre
The questions people actually ask, answered the way the account actually works. Account-specific matters route through the portal — this page handles everything before that.
Create portal accessRegistration creates a FlowFX client portal login. Trading approval follows identity verification and eligibility review.
Straight answers first; the secure door for everything else.
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Questions answered here
Portal
Route for account-specific help
Never
Credentials asked outside sign-in
Practical guidance
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Costs, the single account, platforms, funding and launch timing are answered on this page. Anything touching your specific account — documents, balances, requests — belongs in the authenticated portal where identity protects the conversation.
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No FlowFX channel will ever ask for your password, a one-time code or a remote-control session. Requests like that identify an impersonator immediately — end the contact and report it through the portal.
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For account-specific cases, the reference number, the relevant date and time, and a concise description of what happened let support act on the first message instead of the third. Screenshots help; credentials never do.
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Frequently asked
The questions people ask before opening an account, answered without hedging.
Because pricing tiers are how costs hide. Every FlowFX client trades the same Raw True ECN book with the same flat commission — permissions differ only where regulation requires it, never as a marketing ladder.
Next step
Registration creates a FlowFX client portal login. Trading approval follows identity verification and eligibility review.